1. Introduction
NexusOps ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile applications ("Services"). By accessing or using our Services, you consent to the practices described in this policy.
2. Information We Collect
- Personal Information: Information that identifies you personally, such as your name, email address, phone number, and payment information, which you provide when registering for an account or subscribing to our Services.
- Usage Data: Information automatically collected when you use the Services, including your IP address, browser type, operating system, access times, and pages viewed.
- Device Information: Information about the device you use to access the Services, such as hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our Services.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our Services.
- Improve, personalize, and expand our Services.
- Understand and analyze how you use our Services.
- Develop new products, services, features, and functionality.
- Communicate with you, including customer service, support, updates, and marketing.
- Prevent fraudulent transactions, monitor against security threats, and enforce our terms.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing and data analytics.
- Legal Compliance: If required by law, such as responding to a subpoena or legal process.
- Business Transfers: In connection with a merger, sale of company assets, or acquisition, where user data may be transferred as part of the transaction.
5. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- The right to access and update your information.
- The right to request deletion of your personal data.
- The right to restrict or object to processing of your data.
- The right to data portability.
- The right to withdraw consent at any time, where applicable.
7. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Continued use of our Services after changes constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at waldo@nexusops.io.
