Privacy Policy

1. Data We Collect

We may collect the following personal data:

• Account Information: Name, email address, company name, password
• Usage Data: Pages visited, features used, time spent on the platform
• Device Data: IP address, browser type, operating system
• Communication Data: Messages or emails exchanged with us
• Cookies and Tracking Technologies: To enhance your experience and analyze usage

2. How We Use Your Data

We use your data for the following purposes:

• To provide and maintain the Service
• To create and manage your account
• To improve and optimize the Service
• To communicate with you (support, updates, marketing if opted-in)
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

We rely on one or more of the following legal bases:

• Your consent (e.g., marketing communications)
• Performance of a contract (e.g., account creation and support)
• Our legitimate interests (e.g., service improvements)
• Legal obligations (e.g., tax and compliance)

4. Data Sharing

We do not sell your personal data.

We may share your data with:

• Service Providers (e.g., hosting, analytics, CRM tools)
• Authorities when legally required
• Business Transfers in the case of mergers or acquisitions

All processors we use are GDPR-compliant.

5. Data Storage and Security

Your data is stored on secure servers located in the EU. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data as long as your account is active or as needed to provide the Service. We may retain certain data for legal or regulatory reasons after deactivation.

7. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“Right to be Forgotten”)
• Restrict or object to data processing
• Data portability
• Withdraw consent at any time (for consent-based processing)
• Lodge a complaint with Luxembourg's data protection authority: https://cnpd.public.lu

To exercise these rights, contact us at privacy@nexusops.io.

8. Cookies

We use cookies and similar tracking technologies to provide functionality and gather analytics. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

9. Third-Party Links

Our websites may contain links to third-party services. We are not responsible for the privacy practices of such services. Please review their policies before providing personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Service after changes implies acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: